New operations manager
Tsurumi America appoints Michelle Ciric as new operations manager and will oversee operational activities at every level of the company, working with distributors and internal teams to maintain customer satisfaction.
Ciric comes to Tsurumi with 10 years of experience in distribution, warehouse, and supply chain operations. She also has considerable experience in managing staff which will add tremendous help as Tsurumi is at a time of fast growth and expansion.
“As I got to know the Tsurumi team through the interview process, I was immediately attracted to the culture and positive energy of who are now my coworkers,” Ciric says. “I felt the work environment was open to new ideas and that would allow me to use my experience to flourish in this role.”
Michelle developed her warehouse management and supply chain knowledge in previous roles by working closely with sales, operations, customer servic, and logistics teams. Her past efforts focused on creating standard work, shortening communication flows, improving warehouse architecture, material flow and continuous improvement of order execution to drive on-time deliveries.
“I believe this closely aligns with Tsurumi’s goals and is a strategy we can execute together,” she says. “In my previous roles, service levels rose to their peak while also driving productivity across warehouse and customer service.”
“Michelle will strengthen the company’s team and boost its stock availability and delivery times. She’s a great addition to our team and is already making a positive impact.” Wieczorek continued, “She is an effective leader and has experience in working with different teams focused on achieving common results,” says Glenn Wieczorek, Tsurumi America’s managing director.
Ciric holds a bachelor’s degree in education and psychology and a master’s degree in counseling from Concordia University Chicago.
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