Doosan Bobcat expands its aftermarket parts distribution network
Doosan Bobcat is adding locations in Reno and Atlanta to join its primary distribution center in Chicago; investment brings parts closer to customers with faster delivery times.
“This investment demonstrates our commitment to our dealers and customers, as well as Bobcat’s leadership in the industry,” says Mike Ballweber, president of Doosan Bobcat North America. “This expansion will help ensure faster response and delivery times to all North American customers by bringing parts closer to end-users and where they do business.”
With accessibility to major airports and highways, these new facilities are located closer to customers and dealers, which will enhance the availability and delivery of Bobcat parts and attachment products throughout the United States and Canada.
These two, new state-of-the-art facilities will roughly double the company’s existing warehouse footprint by adding approximately 445,000 square feet of additional distribution and storage space to the existing 358,000-square-foot primary parts distribution center in Chicago.
The state-of-the-art distribution facilities, along with expanded customer service teams and decentralized U.S. locations, will also enable quicker order-to-delivery times and the highest level of service for aftermarket parts. The regional distribution centers offer additional benefits, including:
- Same day order processing and extended order hours
- Expanded dealer support programs and customer service hours
- Improved speed of delivery times and additional shipping carrier options
The new distribution centers are an important part of Bobcat’s overall plans to meet growing capacity needs and the demand for Bobcat equipment in the marketplace.
“With the outstanding support of dealers and the improved parts availability this expansion offers, this is an exciting step for us to enable faster service for our valued Bobcat customers and accommodate our continued growth and business demands,” adds Ballweber.
The new facilities are anticipated to become operational by the fourth quarter of 2022.
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