Self-service e-commerce consumer portal
Point of Rental’s new Consumer Portal empowers rental businesses of all sizes to deliver an eCommerce experience rivaling the biggest companies in the industry.
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| The eCommerce solution provides online self-service features to a rental store’s customers |
The eCommerce solution provides online self-service features to a rental store’s customers. Users will have around-the-clock, real-time access to manage their accounts, see statements, pay invoices, call items off rent and more. Consumer Portal not only empowers renters, but it frees up phone lines and enables rental owners and operators to focus on growing their business.
"When I talk with rental leaders, they pride themselves on their in-person customer service. But consumer preferences have shifted over the past decade, accelerating during the COVID outbreak. Providing great customer service now requires eCommerce features,” saya Caleb Yell, project manager.
“Consumers expect to be able to get information, service and make payments 24/7. Consumer Portal allows every rental business to stay competitive in an increasingly demanding marketplace.”
Consumer Portal is already integrated with Point of Rental’s Elite software; integration has started with the company’s other products and should be available in the coming months.
The ARA Show 2024 booth 1735
PRO CONTRACTOR RENTALS MAGAZINE
Pro Contractor Rentals provides information of value to rental centers who focus time, resources and attention on meeting the demands of construction contractors and other equipment rental customers.
