Customer relationship management (CRM) solution
Fame Rental’s new CRM solution revolutionizes customer engagement, sources report.
 |
| Seamlessly built into the Fame Rental platform, the new CRM enhancement is designed to empower sales, service and support teams with instant access to the customer insights they need to deliver exceptional service at every touchpoint. |
Seamlessly built into the Fame Rental platform, the new CRM enhancement is designed to empower sales, service and support teams with instant access to the customer insights they need to deliver exceptional service at every touchpoint.
“The new embedded CRM isn’t just a bolt-on tool for Fame software; it’s a revolutionary and highly strategic shift in how rental businesses can build better customer relationships from the inside out,” says Joe Lewis, CEO of Fame Rental. “While aggressive pricing can win deals, exceptional customer service is priceless. This tool helps empower every employee in an organization to provide exceptional service that elevates everyone's attitude and keeps customers coming back.”
Key features
- Track calls, meetings, and tasks using intuitive dashboards and calendars
- Link all customer activities to critical documents like quotes, contracts, work orders and invoices
- Automate schedules and reminders for your team and customers
- Leverage FameAir Maps and Notifications for smart location-based engagement
PRO CONTRACTOR RENTALS MAGAZINE
Pro Contractor Rentals provides information of value to rental centers who focus time, resources and attention on meeting the demands of construction contractors and other equipment rental customers.
