Manage service charges
Baseplan’s Enhanced Service Charges Management System for rental operations.
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| Baseplan has launched an advanced Service Charges Management System, offering features tailored to simplify and optimize the rental process while boosting overall efficiency. |
Managing service charges in rental operations is often a complex task, especially when dealing with diverse needs such as one-off services, recurring actions, or variable charges. Rental and construction businesses face many challenges, such as inconsistent pricing billing inaccuracies and operational inefficiencies.
To address these pain points, Baseplan has launched an advanced Service Charges Management System, offering features tailored to simplify and optimize the rental process while boosting overall efficiency.
Multiple service charges per action docket: For rentals involving bundled services, such as bulk waste management, the system enables users to combine multiple service charges under a single action docket. For instance, charges can include liquid waste removal and associated labor costs in one seamless process.
Visibility control on mobile devices: The system offers a streamlined user interface tailored for mobile devices. Flat rate charges are excluded from mobile device displays, focusing only on key details. With unit-based charges visible alongside service details, ensuring field teams stay informed about charge-specific actions.
Custom rates for clients: Recognizing that no two clients are alike, the system supports customer-specific rate configurations. These rates can also be adjusted during quote or contract creation by authorized personnel, providing businesses with pricing flexibility.
Error-resistant data entry: Incorrect data entry is a significant source of billing discrepancies. This platform allows users to define minimum and maximum quantities for services, ensuring accurate entries and eliminating costly mistakes.
Flexible and transparent pricing: The system accommodates various pricing models, from fixed costs to rates based on actual usage. Features such as rate overrides during rental transactions make the platform particularly versatile.
Integrated mobile app for field teams: Drivers and field operatives can now directly record quantities for unit-based service charges, such as liquid waste volumes or labor hours, via a mobile app. This real-time data entry reduces delays and ensures accurate billing.
Skip days management: Managing skip days for non-service periods is critical, particularly for longer-term rentals. This new feature lets users specify skip days while ensuring precise invoicing for active service periods.
Benefits for the rental and construction industry
Operational streamlining: By automating various processes, such as rate configuration and mobile integrations, the enhanced system enables field and office teams to focus on core responsibilities rather than struggling with administrative burdens.
Improved billing accuracy: Through features like error-resistant data entry and real-time recording of chargeable quantities, businesses can reduce invoicing errors and provide a clearer picture for clients.
Greater flexibility: Whether it’s short-term contracts with flat rate services or long-term agreements with variable charges, the platform’s flexible design caters to different operational needs.
Stronger customer relationships: With the ability to personalize rates and offer detailed service breakdowns, businesses can better meet client expectations and foster stronger partnerships.
By addressing operational bottlenecks, accuracy challenges, and pricing complexities, the enhanced Service Charges Management System is positioned as a game-changer in the rental industry, sources report. For companies managing everything from construction equipment to temporary site services, this additional feature to the Baseplan ERP solution provides a way to streamline service operations and enhance client satisfaction.
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