Rental Industry Software Guide
Automated Rental Management (ARM)
General Description: ARM is a full-service rental software solution with a suite of powerful features, helping control all aspects of rental management and accounting. ARM integrates end-to-end processes, helping improve business performance.
Management Features: Accounting & Finance, Contract Management, Inventory Management, Business Intelligence & Reporting, Equipment Maintenance Scheduling and Tracking, Change Order Processing, Barcode Scanner Support, Cash Drawer/POS/Point-of-Rental Management, Delivery Route Management, Mobile Applications, Utilization Reporting and ARA Rental Market Metrics, Customer Relationship Management (CRM), Fixed Asset Management and Depreciation, Automated Billing, and more.
Functional Highlights:
- Standardize Billing Processes – Ensure accuracy and consistency of billing.
- Asset Management – The right assets in the right locations improves sales, reduces delivery costs.
- Maintenance Tracking – Know what you invest in maintenance for each piece of equipment.
- Standardized Utilization – ARM complies with ARA Rental Market Metrics.
- CRM and Mobility – Customer Relationship Management (CRM) creates a holistic picture of customers’ activities. Access billing info, create orders, process change orders and more anywhere at anytime.
Technology: On-premise solution runs on Windows server; can be deployed, hosted in the cloud.
Technology Highlights: ARM is your accounting/ERP system. It is a module within Sage 100 ERP letting us focus on rental software while leveraging Sage Software’s multimillion dollar R&D budget. Seamless integration with Sage CRM without the need to rekey information into multiple systems.
New Developments: ARM’s latest release published in conjunction with the latest release of Sage 100.
Customers: With more than 500 customers throughout North America, we focus on the middle market and our customers typically generate at least $5 million in annual revenues. The customers who see the greatest improvements by switching to ARM are in the $20-150 million range.
Sales: Entry level prices for a one- to five-user system includes software, implementation and data conversion services, training and support typically costs $30,000; sold direct and through resellers. Published by BCS ProSoft, a Top 100 ERP reseller. Gold Status Development Partners with Sage. Based in San Antonio, Texas with offices in Houston, Denver, Honolulu, and Monterrey, Mexico.
Contact Information:
info@armsoftware.com
armsoftware.com
2700 Lockhill Selma
San Antonio TX 78230
(800) 882-6705
Genisys
General Description: AlphaRENTAL handles all aspects of a rental company’s needs: from the counter (quotes, reservations, contracts, invoicing) to automated nightly billing on long term rentals; and has been since 1989. CRM is built-in, with call logging that can be used by collections and sales teams. Revenues tracked daily by up to 999 user-defined departments, which allows for incredible analysis by any date range (compared to previous week/month/quarter/year/etc).
Management Features: Integrated accounting (Accounts Receivable and multi-location Purchase Orders included). Optional Accounts Payable, General Ledger and Payroll. Parts tracking and equipment work orders included (both internal and customer repairs). Lost rental tracking and
multiple utilization reports.
Functional Highlights: Multiple reports track ROI and help manage your fleet. We track sales and rental history for as long as you have our software, thus tracking changes in utilization and customer behavior. We help customer service in many ways, automating tasks and saving several minutes per transaction.
Technology: Software runs on a Linux server with a Windows GUI client. We have several web portals available that allow real time access at varying levels, and a full-featured, browser-based mobile client. Delivery can be SaaS or an on-premise server.
Technology Highlights: Updates will maintain any customizations that have been done in the past for our customers. We install the updates to make this process as painless as possible. Our software lets you set security to any level: by mployee, job type, etc. We integrate with many third-party applications.
New Developments: Updates provided at least annually. Ideas for updates come directly from our customers. Updating now to version 8.0 which includes dozens of new features.
Customers: We have mostly ARA members as customers, but do have some equipment dealers. We have the ability to have large companies using our software, our largest had over 300 locations in 25 states.
Sales: Sell direct to North American companies. Price varies by number of branches and total number of workstations. Software has been translated into Spanish and can be translated into other languages, accessed by employee login.
Contact Information:
ray@genisys.com
www.genisys.com
8601 73rd Ave. N., Suite 21
Minneapolis, MN 55428
(800) 233-4095 ext. 100
Ray Bonestroo
Visum, LLC
General Description: Visum’s FocalPoint Software is a rental software solution that handles all operations of a rental, sales and service business. Created in 2004, focused on providing superior rental software, we serve rental stores in over 40 states. We have nearly 100 years of combined staff experience working with and designing software for the rental industry and provide “before-and-after-the-sale” support.
Management Features: Accounting & Finance, Contract Management, Inventory Management, Equipment Maintenance, Lost Rental Tracking, Utilization Reporting, more.
- Inventory Management – All-in-one screen displays rates, availability and more.
- Accounts Receivable Functions – E-mail invoices & statements.
- Purchase Order Functions – Keep rental & merchandise locked down.
- Shop/Service Functions – Preventative maintenance and customer work order module.
Functional Highlights: Track lost sales, track inventory by function and date, create A/R statements with contract details. More than 150 reports included; SQL database allows you to easily export to Excel or other reporting functionality if needed.
Technology: Built on a Microsoft SQL database engine, compatible with all Microsoft supported Professional desktop and server operating systems, single or multi-store capabilities with internet integration and graphic image storage. Server/Client based solution using GUI interface with .NET Framework technology.
Technology Highlights: Third party integration with accounting packages such as QuickBooks, Peachtree and others; certified with PartSmart; PCI compliant with credit card processing. Integration options include image storage, driver’s license scanning/capturing, signature capture, bar code scanning, dispatch interface, receipt printers and more.
New Developments: Continuously improve based on customer feedback and industry innovations. We are developing an interface with a rugged handheld device to perform returns, physical inventory and add service records away from a workstation. Visum will be releasing new interfacing with IOS and dispatching functionality.
Customers: FocalPoint handles single or multi-store operations. The majority of our customers are ARA affiliated. Customer base includes General Rental, Contractor, Heavy Equipment, Party and Special Event.
Sales: Priced for a startups as well as companies in business for decades - single or multiple locations. Visum sells and supports directly. Our sales come from inside sales reaching out, trade shows, references and our website.
Contact Information:
sales@visum-corp.com
www.visum-corp.com
901 159th Ave. N.E.
Ham Lake, MN 55304
(763) 244-8050
Duane Erlandson or Guy Reierson
HBS Systems
General Description: For nearly thirty years, HBS Systems has provided leading business management software to equipment dealers and distributors. We provide an ARA Market Metrics Certified Rental Management package. This module manages the contract lifecycle; automated rate-engine calculates best rate over a rental period with virtually unlimited ability to use variable rate types, periods and billing cycles. Rent and return multiple serialized and non-serialized items on the same contract with multiple return dates.
Management Features: Our software serves all areas of business including Rental, Service, Sales and Parts along with full Enterprise-Level Financial/Accounting Management and CRM. HBS Systems supports hardware and software, on-site and in classrooms at our offices.
Functional Highlights: With ARA Market Metric Certified Reporting, our utilization reports provide unbiased views into financial and fleet utilization. We provide business intelligence for every business aspect. Fully integrated history embedded throughout the system provides for an unequalled view and insight that allows for greater profit.
Technology: Services delivered via Cloud deployment or an on-premises server. Either option allows global access to your system though a browser based front-end.
Technology Highlights:
- Updates – eClipse technology offers fully automated software and parts price file updates that eliminates wasted time and labor.
- Access – Browser-based interface lets users securely access information from anywhere in the world without having to install propriety software.
- Integration – We offer full integration to many manufacturers and 3rd party tools including hundreds of available price files.
New Developments: We are always growing and improving our products. We release major updates on a quarterly basis. In the past year we released our completely redesigned Rental Management software, building on the knowledge and functionality of the original rental software, expanded with industry-leading features and ease of use.
Customers: HBS supports a wide variety of customers from single location rental stores to multi-location ag and industrial equipment dealerships and distributors.
Contact Information:
www.hbssystems.com
3400 Waterview Parkway
Richardson, TX 75080
Canada – HBS Systems
240 Norfolk Street
Stratford, ON N5A 3Z2
(800) 376-6376
CLOUD by Point-of-Rental® Systems
General Description: Released March 2014, CLOUD by Point-of-Rental uses cloud computing to provide reliable inventory and rental management software accessible through the Internet. Available by a monthly subscription, CLOUD has the flexibility and ease-of-use that Point-of-Rental Systems has produced for 30 years. The beauty of CLOUD is that no extra hardware is needed and needs only a web browser to access.
Management Features: Inventory Management, Equipment Maintenance, Accounting & Finance, Contract Management, Lost Rental Tracking, Utilization Reporting.
Functional Highlights: Ability to upload photos to track equipment condition, process credit cards and access an online storefront that lets customers easily reserve items. Equipped with Quickbooks exports, CLOUD supports easy integration with existing accounting software. Extensive built-in reports allow you to monitor your business from anywhere. With many pre-defined filters available, CLOUD’s Workbench shows active transactions at a glance and highlights any overbookings.
Technology:
- Operating System – Web & Mobile Client
- Database – MySQL/InnoDB
- Presentation – Browser
- Delivery – SaaS
Technology Highlights: Built from the ground up using 100% RESTful APIs and single–page technology to speed load times to microseconds. Updates are automatically delivered every two weeks so you always have the latest features. By automatically configuring 2D barcode readers, you can easily add items to a transaction with its barcode, or create and find
customers by simply scanning a driver’s license.
New Developments: CLOUD is an entirely new product line designed to serve a wider market than traditional point-of-sale systems. Recently added features include new reports with charts and graphs, at-a-glance daily dashboard and more.
Customers: CLOUD’s flexible design can be used in any size of business and easily communicates between multi-store locations. It serves a wide range of industries, even companies outside of the rental industry are
turning to CLOUD for inventory-
tracking needs.
Sales: Everyone is eligible for a free 30-day trial of CLOUD - Paid packages begin at $50/month. CLOUD serves the global market.
Contact Information:
cloudsales@point-of-rental.com
www.point-of-rental.com/cloud
1901 N. State Highway 360, #340
Grand Prairie, TX 75050
(972) 602-9819
Unique Business Systems
General Description: Unique Business Systems (UBS) was established in 1984 with a clear and simple vision: to provide innovative software solutions for specialized business requirements. UBS has expanded its leadership to four
industry verticals and launched several market leading products. We are focused 100% on our customers and their evolving needs. Since 2008, CR2 has been providing full-featured software to the Equipment Rental industry in an easy to use format that is scalable to your needs.
Management Features: Rentals and Sales, Service and Repair, Sales Worksheets, Parts, Acquisitions, Dispatch, Reporting, single or multi-site inventory management, business operations and audit.
Functional highlights: Simple, role- based tools make your job easier and information is always at your fingertips. CR2 has the flexibility to provide the right solution for your business. Through configuration options and sharing of best practices, we partner with you to provide a simplified workflow. You will build customer loyalty by tracking customer preferences, pricing and order history. Accurate, real time reports let you take control of your rental business. CR2 seamlessly
interfaces with leading accounting packages, eliminating the need for manual transfer. With clean, easy to navigate role-based screens, your employees’ will quickly be up to speed on CR2 and realize the benefits of maintaining all rental, sales and service information in one dynamic system. CR2 CRM, Dashboard and Alerts provide a complete solution.
Technology:
- Windows/Mac OS compatible
- Build on the Oracle database platform.
Technology Highlights: Hosted, mobile or cloud access. Automatic monthly releases/updates, multi-site and multi-language.
New Developments: Smart Phone, Tablet Applications – CR2 Inventory availability, CR2 Needs Service and CR2 Yard Manager.
Customers: Light to heavy equipment rental companies of all sizes including: ROMCO, Trench Plate, Giuffre Bros. Cranes, Gordy’s Equipment.
Sales: Pricing starts at as low as $99/mo for cloud-based licensing
Contact Information:
CR2sales@unibiz.com
www.equiprenter.com
1100 Colorado Ave.
Santa Monica, CA 90401
(310) 396-3929
Alert Management
General Description: Founded in 1976,Alert Management Systems is 100% focused on the rental industry. Thousands of Alert EasyPro system users write millions of rental contracts in 46 states and seven countries. Alert employs full-time U.S.-based software and support teams, offering live, toll-free phone support. Emergency and web-based support available 24/7.The independent Alert User’s Association (IAUA) guides Alert via its Annual Conference, Member Board and Advisory Councils by industry specialization.
Management Features: Easy-to-use, yet comprehensive for rental, sales, service, mobile and Web connectivity, as well as integrated back office features and hundreds of operational and management reports. Scalable accounting integration options are available, from QuickBooks to sophisticated ERP’s.
Functional Highlights: Graphical ‘Dashboards’ speed up routine tasks and improve communication between departments and stores. Operator Dashboards include Contracts, Customers, Fixed Assets, Inter-store Transfers and (Service) Work Orders. Dispatcher Dashboard incorporates truck routing, tracking and driver functions along with GPS mapping and guidance systems, using iPads or Androids. Executive Dashboard provides charts and graphs of over 50 Key Performance Indicators (KPI’s) by role, department and company.
Technology: Alert EasyPro is Windows-based. It incorporates its programming, data base and report-writing (BI) functions into a single package, making it easy to license and upgrade. Software may be installed on premises or hosted via ‘Alert on the Cloud’. Linux is an available option.
New Developments: Sign&Rent integrates photos and signatures into ‘paperless’ (Web-based) contracts. Dashboard Generator is an integrated BI system with the ability to instantly refresh Excel Workbooks from dozens of Alert reports simultaneously. Mobile Inventory Manager enables real-time physical inventory via smart phones or tablets. QuipScan offers mobile barcoding.
Customers: Many Alert clients are leaders in general rental, heavy equipment, industrial, event and new rental categories. Customers include ARA-member rental stores, multi-store chains, LBM co-ops and RER Top 100-sized companies.
Sales: Entry-level systems start under $9,000, including first-year support. Full-time Alert Consultants provide demonstrations via Web and on site.
Contact Information:
rross@alertms.com
www.alert-ims.com
19 S. Tejon St.
Colorado Springs, CO 80903
(719) 634-7755 or (800) 530-8050
Rob Ross, President
PRO CONTRACTOR RENTALS MAGAZINE
Pro Contractor Rentals provides information of value to rental centers who focus time, resources and attention on meeting the demands of construction contractors and other equipment rental customers.
